I recently purchased the new laptop from Asus, the eeepc, You can hardly call it a laptop, it is more of an ultra-portable. It is extremely tiny as you can tell from the picture on the above website, it feels smaller when you hold it in your hands for the first time. The eeepc is a really nice computer, I can take it wherever I go, I even carry it in my pocket when I don’t have my backpack. I take it to school with me and use it to write all of my reports in class when I have free time. I am extremely impressed with the performance that this computer has, it runs a version of Xandros Linux that makes it run really fast on the modest processor that it has. I personally prefer Ubuntu Linux, which I will review in a future blog, but to keep the computer running fast this was a good choice for Asus to choose Xandros. If you do not like Xandros you can choose to put another operating system on it, even Windows XP. You can also boot from an SD card or a flash drive and have an option of which operating system you want at boot. I have installed Ubuntu on an SD card and ran it, but boot time was really slow, the main problem was that I had a slow SD card that caused it to run slower.
Everything about the eeepc can’t be good so here are the problems that I have had. The screen is very small and makes it more difficult to see things on the screen, this is mainly a problem when I am using it for web browsing and I have to scroll horizontally. If a big screen is what you need or want you should get a full featured laptop. The eeepc is a product for certain people, it is not for everyone. Another sometimes limiting feature of the eeepc is that it lacks a CD/DVD drive. The only time that I dislike this is when I want to watch a DVD or install a different operating system. This problem can be solved by getting an external USB CD/DVD drive for when you really need it. Now for the big problem that I have had with this computer. This is the reason that I am not using it to write this now. The one that I had started to freeze up on me at intermittent times. It was not a software error because I restored it to the factory defaults and it did not fix the problem. So I had to contact Asus support to get an RMA number so that I could send it back, so I sent an email to Asus requesting one and then I waited five business days and did not get a response, so I resent that email and three days later I got an email and this is basically what it said: “For eeepc support call this number.” This is where the tech support got better, I was on hold for about five seconds and all together I was on the phone for maybe seven minutes at most and I had a RMA number. The people that I talked to also spoke English as a first language. I would highly recommend calling Asus instead of emailing. I can not say for sure that their email tech support is bad because at this time the company is working on splitting into two companies so it is most likely hectic at this time. I have not heard any bad tech support stories over at eeeuser on the forums, but I have heard some good ones. I would highly recommend going to eeeuser if you are interested in getting an eeepc or need help on problems you might be experiencing with yours.
I have not yet received my eeepc back from Asus so I am hoping to get it soon, should be today or tomorrow, so I hope that they tell me what was wrong with it.
All in all the eeepc is an excellent computer to own. I would recommend it to anyone that needs a computer that they can take anywhere with them. Someone that wants a computer that can do most tasks easily and quickly. The eeepc is also very affordable with prices starting as low as $299, I have the $399 version that has the webcam and four gigabytes of storage instead of two.
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